How do I conclude, amend or terminate a network contract?
Concluding a network contract
When moving to a new place of residence, the first step is to conclude a network contract. The contract must be concluded no later than within 30 calendar days of the previous owner’s request to terminate the network contract. Only one network contract can be valid for a point of consumption at any given time.
1
Notify Elektrilevi of your wish to conclude a network contract
The easiest way to do this is via Elektrilevi’s self-service portal.
2
Select a suitable network package based on your consumption needs
3
Confirm the network contract
4
Elektrilevi will inform you via email or SMS when the contract enters into force
5
You can then conclude a suitable electricity contract
The calculation of the network charge begins when the contract enters into force, based on the meter readings applicable at the time of the contract transfer.
Amendment of the network contract
The terms and conditions of the network contract may need to be amended for various reasons:
- A change in the ownership of the point of consumption
- Switching the network package
- Adjusting the size of the main fuse
We recommend reviewing the suitability of your network package regularly, for example, once a year. The easiest and most cost-effective way to do this is via Elektrilevi’s self-service portal, you will find the most affordable package calculated for you, which you can change immediately. You can change your network package once a month. The new package will enter into force from the first day of the following month.
Termination of the network contract
Terminating the network contract may be necessary due to moving or selling a registered immovable. You have the right to terminate the contract at any time by giving at least 30 calendar days’ notice.
1
Submit a termination request to Elektrilevi through the self-service portal
2
Your contract will either end 30 days later or when a new contract has been concluded
3
There is no need to submit meter readings, as the meters are remotely read
The contract will be terminated based on the readings recorded on the termination date.
4
Elektrilevi will notify you of the contract termination via email or SMS
5
Terminating the network contract will also terminate the electricity contract
Early termination of the electricity contract may result in additional fees.